This is where you will find all of the information relating to the shop, returns, legal obligations etc…. It’s not fun reading but it is essential.

Buying online is a great way to find products that you can’t buy in stores and we aim to make this a fun and safe experience.

We have been selling online from our base in Milton Keynes, UK since 2008 and we have built up a large and loyal customer base.

We appreciate every order placed with us and we ensure that your order is processed quickly and shipped to you by a tracked service.

We take time to pack our items properly and we make sure your order arrives in tip top condition.

If you do have an issue with a lost or damaged item or if it just doesn’t fit please contact us and we will help. We understand that sometimes you just need that slightly larger size and we will happily exchange items for you.

We use the latest ecommerce software to ensure that your transaction is safe and all payments are handled through a dedicated merchant system meaning we never have access to, or hold, any of your payment details which means your payment details are totally secure.

Please contact us via the contact page or email us at info@bigcatretail.com if you need any further information and we look forward to doing business with you.